Refund Policy

Introduction to Our Refund Policy

At Neptune Maritime Academy, we strive to ensure our students are satisfied with their training. If you are not entirely satisfied with your purchase, we’re here to help. For more information about Neptune Maritime Academy, please visit our homepage.

Eligibility for Refund

Non-Refundable Course Fees

All course fees are non-refundable. Once you enroll and pay for a course, we do not issue refunds under any circumstances. This is a key part of our Refund Policy.

Requesting a Refund

Although course fees are non-refundable, if you encounter any issues with your course registration or payment process, please contact our support team at contact@neptune-marinesolutions.com.

Processing Refunds

If we approve a refund for reasons other than course fees, such as duplicate payments, we will process the refund within 14 days of approval. We will issue the refund to the original payment method used during the purchase. For more information on consumer rights, visit the Federal Trade Commission website.

Contact Us About Our Refund Policy

If you have any questions about our refund policy, please contact us at contact@neptune-marinesolutions.com or visit our Contact Page.

Links to Other Policies

For more information on our policies, please review our Terms and Conditions and Privacy Policy.